We're Here to Help — Every Step of the Way

Steps to take

1. 1. Ensure everyone's safety first.
2. 2. Take photos of the scene and vehicle damage.
3. 3. Get a police report if there's significant damage or injury.
4. 4. Note the other party's details (name, plate number, insurer, contact info).
5. 5. Contact us — we'll help you file with your insurer.

Documents you'll need

• • Policy number
• • Valid ID
• • Police report (if applicable)
• • Photos of damage

Steps to take

1. 1. Ensure everyone's safety first.
2. 2. Document the damage with photos before cleanup.
3. 3. Secure the property.
4. 4. Contact your barangay/local fire station if required for an official report.
5. 5. Contact us — we'll help you file with your insurer.

Documents you'll need

• • Policy number
• • Valid ID
• • Fire department report (if applicable)
• • Photos of damage

Steps to take

1. 1. For a planned admission, contact us in advance for a Letter of Authorization.
2. 2. For an emergency admission, settle immediate care first, then contact us.
3. 3. We'll coordinate directly with your HMO on documentation.

Documents you'll need

• • Policy/member number
• • Valid ID
• • Medical records or admission notes
• • Receipts

Steps to take

1. 1. Our deepest condolences during this difficult time.
2. 2. When you're ready, contact us with the policy number.
3. 3. Our team will personally guide the family through the documentation and insurer process.

Documents you'll need

• • Policy number
• • Death certificate
• • Valid ID of the beneficiary/claimant